All orders placed in the PRSPCT Recordings webshop will be processed & shipped out by our distribution partner Triple Vision Record Distribution, based in Rotterdam - The Netherlands.
Transport will be provided by UPS including tracking info for each shipment. Make sure to check your email inbox for tracking details, if these don't appear to arrive make sure to check your Spam folder!
Returned shipments due to not picking up in time / undeliverable will be charged with return shipping costs by UPS. These costs will be deducted from the total refund or require an additional payment for re-shipping the package
All orders with the following destination country's will be shipped to an UPS Access Point location nearest to the given address:
Please read the UPS messages carefully with specified details for the pick-up and wait for the delivery notification in order to succesfully collect the package.
An official Photo-ID issued by a local government is required for successful collection of the package, make sure that the given name is written the same as shown on this ID!!
ALL ORDERS REQUIRE A PHONE NUMBER FOR SHIPPING OUT. WITHOUT THIS DETAIL WE CAN NOT SHIP OUT YOUR ORDER WITH UPS.
PLEASE MAKE SURE TO LEAVE YOUR PHONE NUMBER IN THE ORDER NOTES FIELD UPON CHECKOUT.
If your number isn't given with your order we will make sure to contact you on the given email address to collect this detail.
Once no reply is given within 7 days from contacting you we will proceed with shipping out by using regular mail services. With this method both PRSPCT and Triple Vision can not be held responsible for any losses or damaged arrivals with this service method.
Returns can be made within 14 days from delivery/collection, please note that return shipping costs have to be paid by yourself.
Returned products have to be in a brand new condition with their original packaging included in order to become exchanged/refunded. Washed products will not be accepted!
Purchased music (both physical and digital formats) is excluded for returns and can not be refunded.
Are you planning to return an item? Please make sure to contact firstname.lastname@example.org first before sending out the item to our address!
Ordering in the PRSPCT Recordings webshop will be treated as an acceptance for the above terms and conditions, please make sure to read them carefully. Finished orders are usually shipped out in 1-3 business days from submitting.